Simply stated, Leadership means to lead. Yet how many of us take time to examine how we lead? Is our mindset, “do as I say, not as I do?” Or do we “lead by example?”
Building or maintaining a company culture of excellence requires an understanding of the importance of following SOP’s, or communicating through the proper channels. To achieve excellence within the organization requires an implicit understanding among all team members of the corporate expectations that are built on creating a legacy of trust, timeliness, credibility, and more.